Prompt response to emails..delivery of train tickets to hotel, pick up service efficient and on time. Vehicles used clean and extremely comfortable...
Met at Hangzhou station by Sharen our guide for the day.
Wonderful day ...boat trip, walk through gardens , lunch in a village all capped off by Sharens amazing knowledge and commentary skills.
Her passion and love for her home town is evident.
I have been on many tours but have never been so impressed with the guides overall knowledge.
Scenery absolutely spectacular.
Flexibility of the tour was also impressive..
Our family by 2pm was extremely tired ..we have had some massive days.
We elected to cut short our tour..Sharen went over and above trying to organise earlier train tickets for us, she also was prepared to book us into a hotel for a couple of hours as she was worried about our long staff at railway station.
I could not believe her care of us.
We were all disappointed to cut the trip short but still managed to acquire an amazing wealth of knowledge passed onto us and a desire to return one day to revisit Hangzhou
Highly recommend this trip..

Reviewed to: Hangzhou Highlights Day Trip from Shanghai: West Lake Sunset Views & Optional First-Class Bullet Train

Hi are the tour prices in US dollars?
Can I pay for my tours using cash or the new Alipay international?

Reviewed to: Hangzhou Treasures and Alibaba Visiting Experience Day Tour

We visited Hangzhou for our day with friends.Hangzhou Private Tour organized the tour for us at the last minutes. Our guide David was excellent. His professional skillfulled services are extra bonous on top of beautiful site . I would recommand David for your Hangzhou trip .

Reviewed to: Private Hangzhou Day Tour: Remarkable Journey of Serenity and Beauty of Nature

David was an outstanding and proffessional guide.Recently when our visited HangZhou on business with a group of VVIP guests. We always temporay change of itinerary and met lot of challenger. Then finally our trip was wonderful and successful. Thanks again for David. Your are the best. Hope to see you again in Hangzhou.

Reviewed to: Ultimate Hangzhou Private Day Tour for Essence Highlights

Our 2 days tour in Hangzhou were very well-organized. We visited several places including: West Lake, Leifeng Pagoda, Hangzhou National Tea Museum, Southern Song Dynasty Government Kiln Museum, Yuanbao Street, and Wuzhen Water Town. I was able to visit many places and try different foods. David is very pleasant and knowledgeable. He is fluent in English and explained many topics thoroughly. I learned so much about the local culture, history, art, and food. He also provided great recommendations to try during the remainder of my visit in Hangzhou. Thank you David

Reviewed to: Private Two Days Hangzhou Highlights Tour - Soul of Hangzhou with Optional Impression Westlake Show

This was one of our best choices while in Hangzhou. Our guide Tommy was so great an accommodating to all our requests. He picked us up from the hotel, which was not located downtown.
It was a great experience right from the start, he explained some of the key aspects of Chinese culture and history, took us to Whuzen Water Town and navigate around it avoiding the crowds. He took wonderful pictures of us and explained everything we wanted to know.
After the tour he took us to have a traditional lunch far away from the touristy places to an authentic traditional restaurant.
Great day, great lunch and great tour.
I recommend it 100%

Reviewed to: All-Inclusive Hangzhou to Wuzhen Water Town Discovery Day Tour with Private Boat Ride

Great customised tour for just the both of us. Totally reliable, very responsive and attuned to our preferences. Service included pick up from the airport and fully customised tour programme with great recommendations of restaurants and local gourmet favourites. Tour guide Tommy spoke fluent English,knowledgeable guide.Special mention also has to go to Mr Chen, the very unassuming, safe and helpful driver.

Reviewed to: Private Hangzhou Day Tour: Remarkable Journey of Serenity and Beauty of Nature

Highly recommended! Our tour guide, Nancy, was incredibly knowledgeable, enthusiastic and helpful. We had a great time exploring sites including Ling Yin temple, West Lake and the urban areas of Hangzhou as well as try delicious local food! Our guide Nancy made the trip very easy and very special for us. She went far beyond her responsibilities and even bought a present and a cake for my stepmother's birthday. We thoroughly enjoyed her. Our driver was excellent as well. He was always early and made good suggestions in heavy traffic. He was very friendly, very happy and spoke some English very funny. I'd highly recommend both of them to my friends.

Reviewed to: Hangzhou Highlights Day Trip from Shanghai: West Lake Sunset Views & Optional First-Class Bullet Train

We had a great time going to Hangzhou frm Shanghai with Tommy. The train ride from Shanghai to Hangzhou was a great experience. We enjoyed the delicious local lunch and seeing the tea village, westlake, and the shopping street! Tommy was very knowledgeable and accommodating to our needs. Our driver's skill were most impressive. Would recommend this trip to others!

Reviewed to: Hangzhou Highlights Day Trip from Shanghai: West Lake Sunset Views & Optional First-Class Bullet Train

Our day trip to Hangzhou was great, the planning of the pickup/drop offs was extraordinary, no waiting, as soon as we left the train stations there was a car waiting. This also applied to the other locations very little walking, there was always a car standing by, saving a lot of time. We were able to see the Lingyin temple, tea plantations, west lake and hefang street, where I encountered and will never forget the stinky tofu, you will know when you are close to it??. Tommy was very knowledgeable and explained all of the sites a long the way.

Reviewed to: Hangzhou Essence Highlights Day Tour from Shanghai By High Speed Train