Bonnie and May made my journey through Hangzhou and Wuzhen truly exceptional. Bonnie's swift response to my inquiry and her ability to organize our itinerary within 24 hours were impressive. She accommodated my changes without any hassle, ensuring everything was set for a seamless experience. May, our guide for the day, greeted me warmly and efficiently handled my hotel check-in before we embarked on our adventure. The day began with a serene boat cruise on West Lake, where the picturesque scenery and pleasant weather made for a perfect start. May's hospitality was outstanding—she not only guided us through the iconic spots around West Lake but also went above and beyond to ensure my comfort and enjoyment throughout the day. Her attention to detail, from providing snacks to applying bug repellent, showed her dedication to making our experience memorable. A highlight of the day was experiencing the traditional shadow puppetry in Wuzhen. May's enthusiasm and willingness to capture moments on camera, despite my initial hesitation, resulted in cherished memories. I also want to acknowledge our driver, whose safe driving and kindness, like allowing me to charge my phone in the car, added to the overall comfort of the trip.
In summary, thanks to Bonnie's organization and May's exceptional hospitality, my visit to Hangzhou and Wuzhen was filled with beautiful sights, cultural insights, and delightful surprises. It was an unforgettable journey that I would recommend to anyone looking to explore these fascinating destinations.

Reviewed to: Three Days Hangzhou Highlights Tour Package with All-Inclusive Extension to Wuzhen Water Town