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Highly recommended! Our tour guide, Nancy, was incredibly knowledgeable, enthusiastic and helpful. We had a great time exploring sites including Ling Yin temple, West Lake and the urban areas of Hangzhou as well as try delicious local food! Our guide Nancy made the trip very easy and very special for us. She went far beyond her responsibilities and even bought a present and a cake for my stepmother's birthday. We thoroughly enjoyed her. Our driver was excellent as well. He was always early and made good suggestions in heavy traffic. He was very friendly, very happy and spoke some English very funny. I'd highly recommend both of them to my friends.
Reviewed to: Hangzhou Highlights Day Trip from Shanghai: West Lake Sunset Views & Optional First-Class Bullet Train